We reply like humans
Within one working day — a named person, not a template. Visa rules for your passport, an honest read on your route idea, or a first sketch with real prices.
A 30-minute sanity call, free
Prefer talking? Say so in the message and we’ll send a video link for a time that suits your timezone. No sales script — thirty minutes of straight answers.
Booking = dates, not money
Choosing “book my dates” starts the planning conversation. Nothing is charged until you’ve seen a full written itinerary and said yes in writing.
Prefer plain email? hello@privatechinajourneys.com — a person reads it, not a queue.
The form
Tell us where you are.
The more you tell us, the better the first answer. Rough dates are fine — “next spring, two weeks” is a perfectly good start. Going fully custom instead? Here’s exactly how custom design works.
What happens after you hit send: your note lands with our small planning team in Beijing (it also lands in our own records, under the rules in our privacy note). You’ll get a personal reply within one working day — a sketch, a straight answer, or a few sharp questions back.
What we will never do: put you on a newsletter you didn’t ask for, pass your details to anyone, or reply with a brochure PDF.
Received — thank you.
Your note is with our planning team in Beijing. Expect a personal reply within one working day (a little longer over Chinese public holidays). If it’s urgent, write straight to hello@privatechinajourneys.com.